Question 1

is there an age limit?

Accepted Answer

yes. children under 4 are not allowed in for safety purposes. 
Zumbarak is a space for families, young adults, teenagers and children.

Question 2

what to wear?

Accepted Answer

we advise you to wear comfortable loose clothing: tracksuit, jogging bottoms, and a t-shirt.  it is not recommended that you wear shorts as you can get plastic or trampoline burns if you fall over.

Question 3

can I bring food/drinks in?

Accepted Answer

yes, we have a dedicated cafeteria area, although no drinks/food are allowed in the trampoline areas.

Question 4

can I come watch my child or do i have to participate?

Accepted Answer

there is no need to participate as we do have a cafeteria area in which you can watch your child.

Question 5

can I drop my child off?

Accepted Answer

Yes, children can be dropped off once you have checked them in. However,  Zumbarak can not be responsible for any liabilities or injuries that occur outside of parental supervision. We recommend on-site adult supervision for children under the age of 12 at all times.

Question 6

​are there area restrictions for certain ages?

Accepted Answer

All the areas are accessible to all over 4 years old, however children under 12 years of age must be constantly supervised.

Question 7

do you provide lockers?

Accepted Answer

yes, we do provide lockers.

Question 8

can I wear my own socks?

Accepted Answer

No, you must purchase specially designed socks for trampoline jumping.

Question 9

covid measurements?

Accepted Answer

we are following the recommended government guidelines to ensure our customers and staff enjoy a safe and fun environment. 
Measures include additional cleaning regimes, capacity reductions, spaced seating, additional staff training and support, as well as regular safety audits by our experienced managers.

Question 10

Is hand sanitiser available?

Accepted Answer

Yes, sanitiser stations are available throughout Zumbarak Trampoline Park and are cleaned and topped up regularly.

FAQ